Testimonials

When looking to choose a local Property Agent wouldn't you like to know what their existing clients and customers think about them?

 We are an Award Winning Estate Agent and Letting Agent specialising in selling and renting residential property in Woking and surrounding areas. At Manners Residential we pride ourselves on providing excellent customer care along with good, honest, no nonsense advice. Here are some of our recent reviews... 

"The Manners team have provided a very professional and efficient service over the last 8 years. They have always understood my requirements for finding tenants and given sound advise about the current and future letting market. I would highly recommend them as a letting and managing agent."

JC - April 2019

"We used Manners Residential to let our flat in Woking. The tenant had been a model tenant for years until recently when he had severe health issues which resulted in the other residents in the block wanting him to leave. He was reluctant but the managing agents were threatening to revoke our right to let the flat. It was a very complicated situation and something we had never come across before. Nick Griffiths and Nicky Manners guided us through the process of getting our tenant to leave and helped us to stay on the right side of the law whilst displaying sympathy and compassion for our tenant. They liaised between the tenant, his parents, the police, social services, cleaners and the removal company etc. They told me that they had never had a situation quite like it but the way they handled it resulted in a good outcome for everyone, including the tenant. I should also mention that Nicky Manners managed to persuade the tenant to allow us to keep his deposit to get the flat back into habitable order after he left. I cannot thank Manners Residential enough for their expertise and their caring but professional approach to a very delicate situation."

MF - April 2019

"All the staff I have dealt with at Manners have provided an excellent service being helpful and professional in dealing with the end of a tenancy which had a problem with the outgoing tenant. and with the beginning of a new tenancy."

EC - April 2019

"Following an introduction to James Manners, Nick Griffiths has been our main contact at Manners, for some 15 years. We have found Nick, not only professional and experienced, with a profound understanding of the needs of both landlords an tenants, but also very pleasant to deal with. Nick has been supported by a very helpful team."

JC - April 2019

"Mark was fantastic at leading us through our rental process - me partner and I were in a position where we needed to make a quick decision on a property, and Mark was able to arrange viewings at short notice and at a time which suited us. The quality of the properties we were shown was high, fit our briefing, and were well maintained. All of our emails have been replied to promptly, and over the phone all staff we have dealt with have been friendly and helpful. The flat we are now living in is managed by Manners Residential, our move in process was smooth and simple and we are now settled in."

MG - February 2019

"Manners Residential has let and managed my property for a number of years and I have always found the whole team, and in particular Nick Griffiths and Nicky Manners, extremely helpful, professional and, most importantly, friendly to deal with. Nothing is ever too much trouble and any problems/repairs are dealt with quickly. Would not hesitate to recommend their services."

EL - January 2019

"Having struggled with previous letting agents I was worried when it came to move however Jeniffer & Mark provided fantastic customer service, the entire process was quick and easy. They are knowledgeable and friendly. Nothing was too much hassle. Couldn't recommend enough for renting a new property."

OH - January 2019

"Extremely friendly, professional and helpful estate agents. We had no problems with them and they are always willing to help when needed. Will definitely use again and will recommend them to others."

BP - January 2019

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